AC went out when temp was in the high 90s...callesd Jackson Heating and Air...lady on phone was bright and curtious.....Gary called back within 1/2 hour and was at hous 1/2 hr later....found the problem...fixed it...cost was very reasonable.
Will be buying new furnace and air unit from them...
Great people...good service and customer service
Harry Sutton ...Mequon
About Jackson Hardware Heating & Air Conditioning
Jackson Hardware Heating & Air Conditioning is a Lennox® Premier Dealer serving Washington and Ozaukee counties. Established in 1919, the company specializes in repairing and installing heating and cooling systems of all brands. Their team of Lennox-trained and certified installers boasts over 50 years of combined experience. They are known for providing honest, friendly, and personal service to all customers. Jackson Hardware Heating & Air Conditioning offers 24-hour emergency service, ensuring peace of mind for homeowners.
Customers praise their professionalism, responsiveness, and expertise. They highlight the company's ability to quickly diagnose issues, provide clear explanations, and deliver efficient solutions. For example, customers have appreciated the quick response to turn the heat back on and the thorough, friendly maintenance calls. The team recently installed a new smart ECOBEE thermostat, overcoming technical challenges like the lack of a power wire, and helped set it up on the iPhone with ease. The person who did the installation was very nice and helpful, making the experience positive.
Although the business changed hands after the previous owner retired, the new owners continue to provide reliable service. Overall, Jackson Hardware Heating & Air Conditioning is a trusted choice for HVAC needs, with a strong focus on quality and customer satisfaction.
Reviews
I have used Jackson Hardware Heating twice now and both times they have surpassed all expectations. All service companies could learn a lesson from Gary’s team. Both times they gave me plenty of clear advise what I could be doing better in my heating and cooling set up in regards of air flow. Very knowledgeable, friendly, helpful, thorough technical staff. Both times they did not rush through the job and took the time to leave the job and customer set up properly with no need for any return visits to complete the job. I strongly recommend contracting with them for all your HVAC needs, I will not be calling anyone else. Thank you Gary.
As always (I've used Jackson Hardware and Heating for approximately 20 years) have had excellent service. I have been able to access the service easily and PROMPTLY---which is critical if one has a problem with heating or cooling! The techs (first Tony and now Wes) have been friendly, efficient, and knowledgeable. What more can I say--I love this company.
Photos
Hours
Monday 7AM - 4:30PM
Tuesday 7AM - 4:30PM
Wednesday 7AM - 4:30PM
Thursday 7AM - 4:30PM
Friday 7AM - 4:30PM
Saturday Closed
Sunday Closed
Good to know
- on-site services
- no online estimates
- accepts cash
- your description here.
Location
3263 Co Rd P, Jackson, WI 53037
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