About Green Bay Family Dental
Reviews for Green Bay Family Dental
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: ClosedSaturday: ClosedSunday: Closed
Tips
accepts credit cards
Green Bay Family Dental has providers who have been caring for some patients for up to 10 years, and they are described as kind, caring, and professional. However, there have been concerns about the receptionists, with multiple reports of carelessness leading to additional costs and time wasted for patients. The front desk staff and dental staff's performance have been called into question, with specific instances of miscommunication and lack of attention leading to extended wait times for emergency care. The costs at Green Bay Family Dental are higher compared to other dentists in the area, and there have been complaints about the decreased availability of appointments due to the office's limited Monday-Thursday schedule and closures for two weeks during the summer. On a positive note, patients appreciate the efficient and friendly service, as well as the transparency in discussing x-rays, exams, and treatment plans. They do not feel pressured into unnecessary procedures or fillings. Despite the issues mentioned, some patients have expressed their intention to continue using the dental services of Green Bay Family Dental due to the professional, kind, and caring patient care they provide.
I cannot say enough wonderful things about Green Bay family dental! From the moment we walked in, the staff was warm, welcoming, and incredibly patient with my child. The office itself is bright, cheerful, and designed to put kids at ease—it feels more like a fun play space than a dental office. Dr. Heidi has such a gentle and kind approach, explaining everything in a way my child could understand and feel comfortable with. They truly go above and beyond to make dental visits a positive experience, which is priceless for building lifelong healthy habits. Appointments run smoothly, the team is organized, and you can tell that everyone genuinely cares about children’s comfort and well-being. My child left with a big smile (and lots of excitement about their next visit), which says it all. I would absolutely recommend this office to any parent looking for compassionate, expert pediatric dental care. A true gem! 🌟🌟🌟🌟🌟”
Dr Heidi is a wonderful pediatric dentist with a heart of gold. She cares deeply about her patients and spends time getting to know them and treats them with kindness and respect. It’s hard to find someone with great bedside manner and great clinical skills but she’s got it all. Efficient and caring, everybody on her team works together to make the kids comfortable and make the appointments as quick and painless as possible. Thanks for all you do, Dr Heidi - it’s easy to trust her because you can tell she always does her best and makes recommendations based on what is best for each individual child.
We’ve been going to Dr. Heidi for many years and couldn’t be happier. The staff is always very helpful, friendly, and knowledgeable! I would definitely recommend!