About Carpetland USA Flooring Center Germantown
Carpetland USA Flooring Center Germantown is a full-service flooring center that offers a wide range of products, including carpet, laminate, hardwood, tile & stone, area rugs, and resilient vinyl. The business is locally owned and operated, providing expert advice, professional staff, and courteous, reliable service. Customers have praised the excellent selection, fair prices, and great warranties offered by the store. The showroom is well-stocked, and financing is available. Customers have been satisfied with the installation services and the quality of the products, particularly the carpeting and vinyl plank flooring. The staff, such as Ron Hebbring and Conrad, have been helpful in guiding customers to find the best flooring options within their budget. Recent reviews highlight the store’s dedication to matching existing floors, with one customer noting that Carpetland researched the marketplace and found flooring from the same manufacturer to match their old floor, which others said was impossible. The installation team is described as excellent, hardworking, and thorough, ensuring clean and professional work. Customers also commend the helpful guidance from Dennis and Ron H, making the entire process smooth from selection to installation. Overall, Carpetland Germantown continues to provide high-quality flooring options and dependable service for home renovations and updates.
The whole experience was excellent from start to finish. Service was outstanding. Definitely will use them again in the future.
Had multiple rooms and a stairway done. Dennis was excellent to work with. Scheduling measurements and getting a quote was easy. There was no pressure to choose Carpetland if we didn't like the price. Installation went smoothly, took less than a day, and the carpet looks perfect. Price might be higher than the big box stores, but there's no substitute for true professionals and real peace of mind.
I will rarely take the time to do a review, but this one is well deserved. We had about 4,000 sq feet of carpet installed for multiple rooms and multiple stairs. We worked directly with Dennis in Germantown and he was amazing to work with. We went with a more unique wool carpet for our living room and bedroom and there was an error with the actual carpet- no fault of carpetland but the manufacturer. Even though this is probably outside of Dennis’s role and job, he wanted to ensure we were satisfied start to finish and saw it through to be fixed and replaced. His customer service is above and beyond and such a rare quality to find these days in any business. We are...read full review