Jul 2026
Extremely helpful and fast picking in store options. Incredibly responsive and proactive. Team installed and cleaned everything up perfectly. Amazing customer service and easy to handle deposits and payments. Would recommend again.
About Carpet City Flooring Center Germantown
Carpet City Flooring Center Germantown is a highly regarded flooring store that provides a wide selection of stylish, high-quality flooring options for homeowners. Located in Germantown, this business is known for its exceptional customer service and personalized consultations. Customers have praised the knowledgeable staff, including a dedicated manager who offers support and guidance throughout the selection process.
Many reviews highlight the professionalism and expertise of the installation crews, who have successfully transformed homes after challenging situations, such as flood recovery. Whether it is carpet, molding, or luxury vinyl plank (LVP) flooring, Carpet City ensures a seamless experience from selection to installation. The competitive pricing and commitment to customer satisfaction have led to long-term relationships with clients, with some returning for over a decade.
Customers have expressed gratitude for the meticulous attention to detail, particularly when it comes to repairs and follow-up service. Overall, Carpet City Flooring Center Germantown stands out for its quality products, skilled installation, and a customer-centric approach, making it a top choice for flooring needs.
Reviews
Jun 2026
After the dual sump pump failure my basement looked horrible, it was hard to imagine it could be what it was before. Carpet CIty did a great job with both the carpet and the molding. Easy to work with and a fair price. I have a few things left to move but the light at the end of the tunnel is easily within reach now!
Mar 2026
We had a great experience with the Carpet City in Germantown, WI! Jenna was very helpful with picking out the right carpet and kept us informed on delivery and install times. We were very happy with how the new carpet looked in our home! We only had the carpet a month when our Labrador decided to claw a hole in it. The manager came out to look at the damage and offered to repair it at no cost! The installers came back and did an awesome job repairing the hole to the point I have no idea where it was anymore! The is some phenomenal customer service!!!
Photos
Hours
Monday 9AM - 6PM
Tuesday 9AM - 6PM
Wednesday 9AM - 6PM
Thursday 9AM - 6PM
Friday 9AM - 6PM
Saturday 9AM - 3PM
Sunday 11AM - 3PM
Location
W190N10800 Commerce Cir, Germantown, WI 53022
Similar Businesses Nearby
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.