About Top Hat
Top Hat, established in 1981, has transformed from a one-man chimney sweeping service into a comprehensive six-division operation. Known for its expertise in both chimneys and heating, Top Hat has built a strong reputation across the country, especially in complicated situations. The company features two state-of-the-art design centers with over 70 operating units on display, offering customers a wide range of products and services. Customers consistently praise the friendly and professional service from the Top Hat team. Recent reviews highlight the exceptional service, with customers expressing high satisfaction with the competent, professional, and efficient installers, including Will and Victor. These installers took the time to explain the process, showing pictures before and after their work, and ensured the area was left spotless. The team's attention to detail, quick problem-solving skills, and ability to work through challenging weather conditions have further enhanced Top Hat's reputation for outstanding service. Additionally, customers have noted the thoroughness of staff members like Eric and Brandon, who not only inspected chimneys but also provided valuable advice on safe burning practices and kept customers informed about arrival times. The commitment to customer satisfaction and the willingness to go above and beyond have made Top Hat a highly recommended choice for chimney and heating services.
We converted our wood stove to a gas stove and installers, Will and Victor were competent, professional and efficient! They took time to explain not only what they were doing but also answered our questions about operation. And they cleaned up everything spotlessly at the end. We are very pleased!
It was a great experience from talking to Roy to figure out the furnace and air conditioner that would meet our needs to enjoying the professional installation by Justin and Quinton. The installers were very knowledgeable, personable and went out of their way to insure everything was installed correctly and we understood how to operate the new thermostat! What a fun duo!! We couldn't be happier and grateful to Top Hat for how quickly it was installed.
Eric was really fast and helpful, he noticed a code violation with our chimney cap so that we could get it fixed!