Shields Fireside Hearth & Home

Name: Shields Fireside Hearth & Home
Address: 302 Linn Street, Baraboo, Wisconsin, 53913, US
Telephone: (608) 355-9060
Rating: 4.5

4.5 85 reviews

Heating & Air Conditioning/HVAC, Fireplace Services

302 Linn Street, Baraboo, WI 53913

(608) 355-9060

Overall rating

4.5

out of 5

85 reviews

5 star 83%

4 star 6%

3 star 1%

2 star 2%

1 star 8%

About Shields Fireside Hearth & Home

Shields Fireside Hearth & Home is a respected business in Baraboo, WI, focused on providing high-quality solutions for its customers. The company offers a range of services, including fireplace repair, cleaning, and installation, as well as energy-efficient heating solutions and outdoor fire features. Customers appreciate the prompt and professional service, with install crews being polite and tidy.

The staff, including owner Cindy, are friendly, knowledgeable, and dedicated to their work. Technicians, such as Ken, are praised for their expertise and neatness, and customers have expressed satisfaction with the company's efficient, reasonably priced, and reliable service. The company has also received positive feedback for its work in converting wood-burning fireplaces to gas inserts and replacing AC and furnace systems.

Customers have described the Shields staff as wonderful from start to finish, with the administrative team and installers, like Ken, Mason, and Nick, providing excellent service. The installers were noted for being neat, clean, thorough, and communicative throughout the process. Overall, Shields Fireside Hearth & Home is a reliable choice for customers seeking expert advice and top-notch service, with a reputation for exceptional customer service.

Reviews

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Jul 2026

5.0

I had an excellent experience with this company from start to finish. The team was incredibly polite, professional, and respectful while installing my new AC unit. They kept everything clean throughout the entire process and made sure to leave my home just as tidy as they found it. One thing that really stood out was how thoughtful they were with my cat.

Since they were going in and out, they were always careful to make sure my cat didn’t get outside!

They also worked in a way that made me feel like I could continue my normal routine at home without feeling like my day was being disrupted. Their attention to detail, kindness, and respect for my home truly went above… read full review

May 2026

5.0

I have worked with this company several times. They are clean, focused and professional. The team was so kind. They took extra time to help me replace my husband’s art piece that was damaged in the wind and tornadoes in April. We lost him last year. It was so kind of them. They are exceptional

Jan 2026

5.0

My furnace stopped working. When I called, Ken was right there to help in a 1/2 hour. He is very friendly and professional and got the furnace working in 1 1/2 hours. Shields also helped with converting my woodburning fireplace to a gas one and also helped with a new facade which I have been very pleased with.

All 85 reviews