Shields Fireside Hearth & Home

Jan 2024

When I called Shields Fireside, Cindy, the owner, was very friendly and wanted to help me get my fireplace up and running as soon as possible. The service technician, Ken, was even a little early for my appointment. He was extremely knowledgeable about the problem and went to work fixing it quickly. He went the extra mile and explained my options to me. He also explained other features I could use that I never knew I had. He was extremely neat and very personable. I would highly recommend Shields Fireside to anyone.

Dec 2023

Ken was on time, friendly, and did a great job cleaning and servicing our two gas fireplaces. The only reason this review is not a five is this company charges a flat $229 to service each fireplace. There is no discount for having multiple fireplaces serviced on one service call. However, they do service systems they do not install, which is a huge plus for them.

Dec 2023

LOVE my new wood stove. Cindy the sales lady was awesome, friendly and very helpful. We came in the end of September and ordered our stove it was installed a few weeks later. The install crew was polite and tidy. They brought drop cloths to protect flooring while they came in and out to do their thing. We chose the Discovery lll. I have cooked on it multiple times. Yes cooked on it in my cast iron Dutch oven!!! I’ve done a ham and soups. We have been using our stove non stop for about a month now and haven’t once turned our heat on. Yesterday I called Cindy to order the blower for the back. It came TODAY!! It took me 5 minutes to bolt it up to the back and WOW what...read full review