Reviews for Top Hat

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Nov 2025
Top Hat, established in 1981, has transformed from a one-man chimney sweeping service into a comprehensive six-division operation. Known for its expertise in both chimneys and heating, Top Hat has built a strong reputation across the country, especially in complicated situations. The company features two state-of-the-art design centers with over 70 operating units on display, offering customers a wide range of products and services. Customers consistently praise the friendly and professional service from the Top Hat team. Recent reviews highlight the exceptional service, with customers expressing high satisfaction with the competent, professional, and efficient installers, including Will and Victor. These installers took the time to explain the process, showing pictures before and after their work, and ensured the area was left spotless. The team's attention to detail, quick problem-solving skills, and ability to work through challenging weather conditions have further enhanced Top Hat's reputation for outstanding service. Additionally, customers have noted the thoroughness of staff members like Eric and Brandon, who not only inspected chimneys but also provided valuable advice on safe burning practices and kept customers informed about arrival times. The commitment to customer satisfaction and the willingness to go above and beyond have made Top Hat a highly recommended choice for chimney and heating services.

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From Top Hat

Established in 1981, Top Hat has grown from a 1 man chimney sweeping business to a 6-division operation including: Fireplace Product Retail, Heating, Ventilation & Air Conditioning, and a Service Department as well as Chimney Sweeping. Most businesses understand chimneys or they understand heating, we understand both! Developing a solid reputation, we’ve gotten to be known across the country as the experts when it comes to complicated situations. We have two state-of-the-art design centers (the largest in the area), with over 70 operating units on display in each showroom, offering our customers a wide range of products and services to fit every need.