About Top Hat
Top Hat, established in 1981, has transformed from a one-man chimney sweeping service into a comprehensive six-division operation. Known for its expertise in both chimneys and heating, Top Hat has built a strong reputation across the country, especially in complicated situations. The company features two state-of-the-art design centers with over 70 operating units on display, offering customers a wide range of products and services. Customers consistently praise the friendly and professional service from the Top Hat team. Recent reviews highlight the exceptional service, with customers expressing high satisfaction with the competent, professional, and efficient installers, including Will and Victor. These installers took the time to explain the process, showing pictures before and after their work, and ensured the area was left spotless. The team's attention to detail, quick problem-solving skills, and ability to work through challenging weather conditions have further enhanced Top Hat's reputation for outstanding service. Additionally, customers have noted the thoroughness of staff members like Eric and Brandon, who not only inspected chimneys but also provided valuable advice on safe burning practices and kept customers informed about arrival times. The commitment to customer satisfaction and the willingness to go above and beyond have made Top Hat a highly recommended choice for chimney and heating services.
We converted our wood stove to a gas stove and installers, Will and Victor were competent, professional and efficient! They took time to explain not only what they were doing but also answered our questions about operation. And they cleaned up everything spotlessly at the end. We are very pleased!
Great look. Great install service.
The installers, Will and Victor were awesome. Will showed us and explained everything they did and they were meticulous about every aspect of the install. We converted our wood burning fireplace to gas and couldn't be more pleased with the look, the heat efficiency and cleanliness compared to wood. We'll save the smell of burning wood to the outdoor firepit from now on! They also left our home in spotless condition. In just 2 days, they did a GREAT job!!