My family and I went through this company for a new heating and AC unit and they were supposed to come back and do an inspection like a month later and do follow ups with us a couple months after that and we have not gotten a call not an email And we have tried calling them too and it's like they don't even exist. I don't understand how company doesn't respond to phone calls are heating/AC unit is making weird smells every time we use the AC side I don't know what to do and I'm getting very irritated with them.
January 2017
My furnace and heat pump were on their last legs and were really noisy. After getting a few quotes, Duane with Tacoma HVAC came out and game me a bid. They weren't the lowest price, though close, but I did get a much better feeling about them than I did the other guys. I'm so happy I went with them. My system works great, is quite and now I have a lower electric bill! Can't say enough good things about the customer service or quality of product that is heating and cooling my house. I would definitely recommend!
November 2016
Jen came to my rescue . Furnace works now. Thanks so much Jen. However Sears is still on my list not to buy anything not even a dog house!
My family and I went through this company for a new heating and AC unit and they were supposed to come back and do an inspection like a month later and do follow ups with us a couple months after that and we have not gotten a call not an email And we have tried calling them too and it's like they don't even exist. I don't understand how company doesn't respond to phone calls are heating/AC unit is making weird smells every time we use the AC side I don't know what to do and I'm getting very irritated with them.
My furnace and heat pump were on their last legs and were really noisy. After getting a few quotes, Duane with Tacoma HVAC came out and game me a bid. They weren't the lowest price, though close, but I did get a much better feeling about them than I did the other guys. I'm so happy I went with them. My system works great, is quite and now I have a lower electric bill! Can't say enough good things about the customer service or quality of product that is heating and cooling my house. I would definitely recommend!
Jen came to my rescue . Furnace works now. Thanks so much Jen. However Sears is still on my list not to buy anything not even a dog house!