Pacific Northwest Eye Associates provides excellent care and attention to patients. Dr. Pham and his staff offer prompt and professional service, addressing eye conditions such as glaucoma. The office is clean and well-organized, with friendly staff and smooth scheduling for surgeries. Patients appreciate the quality care, knowledgeable physicians, and kind communication. Many have been going there for years, often able to get appointments quickly and without waiting. In cases of urgent issues like eye infections, patients can be seen the same day and receive treatment promptly. The care of eyes is highly valued, with skilled surgeons like Dr. Patel providing precise treatments that relieve eye issues. The staff is generally professional and kind, although some mention that the check-in process and patient portal could be improved to reduce waiting times and ease billing. Overall, patients find the experience positive, highlighting the warm, friendly atmosphere and attentive care they receive.
Had an appointment scheduled 3 months in advance coming up in September booked it at the ending of May. The office texted 7/23/2026 cancelling my appointment and telling me to call to reschedule. I called to reschedule and was told they didn’t have any availability until another 4 months out in December. It will now be a total of 7 months before I can be seen.
Impossible to get ahold of anyone to confirm an appointment. Will send confirmations for some appointments only. Cancelled appointment days prior after collecting payment. Just not impressed so far.
I go there for my glaucoma and other eye issues. Dr. Joseph Pham is the best and doggone best around, I highly recommend any doctor in this practice. A shout out to their newest Dr. Jasmine Garrison!
3602 South 19th Street, Tacoma, WA 98405
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