About MultiCare Indigo Urgent Care
MultiCare Indigo Urgent Care provides high quality, effective, and compassionate care. Patients consistently report feeling heard and appreciated by the staff. The doctors are knowledgeable and friendly, taking the time to explain procedures and answer questions thoroughly. Many reviewers emphasize the prompt attention received, noting that even as walk-ins, they were seen in a decent amount of time. One reviewer specifically mentioned that their visit took about an hour, highlighting the polite providers who took their concerns seriously. The staff's kindness and professionalism are frequently praised, with one reviewer noting that they were listened to and all their questions were answered in just 30 minutes during a scheduled appointment. The front desk staff is commended for their efficiency and assistance, contributing to the overall positive experience. Reviewers appreciate the compassionate and understanding care they receive, especially for those with complex health histories. The facility is recognized for maintaining a higher standard of care, ensuring that each individual feels treated with respect and kindness. Overall, MultiCare Indigo Urgent Care is recommended for anyone needing urgent care, from children to the elderly, as it consistently meets patients' needs with comprehensive and caring service.
While I disliked why I needed to go to the MultiCare Indigo Urgent Care on Ruston Way, I attest that I had amazing care. The two office staff were hands down amazing. Two of the sweetest people you'll encounter (I'd hang out out with them outside of that setting, seriously great). One of them took me back to start the process themselves, that's S-tier service in my opinion.
To the provider that gave me hands on 1:1 care and advice, perfect. I couldnt have thought up a better scenario and outcome. The lad that gave me my tetanus vaccine, super chill dude and perfect technique.
My final take, if you're injured, sick, need medical advice, come here if you can....read full review
Everything was fantastic (staff at all levels, service & care) - they even used my insurance correctly so I didn't have any immediate out of pocket expense. Exception is they only have 4 parking spaces and because of location I had to walk about 100 feet from car to door and I am handicapped. Also, the curb is not ADA compliant and I had to lift my walker up to the sidewalk.
We were walk-ins, they still got us in in a decent amount of time. Once we were in it only took us about an hour. I thought the providers were polite and took my concerns seriously.
Everytime we go in we receive prompt attention and they are polite. I've been to other urgent care centers and this is not always the case. We try to only visit this urgent care now.