Franciscan Prompt Care at St. Joseph provides quick and efficient medical services. Patients often report being seen promptly, sometimes within 30 minutes, and appreciate the professionalism of the staff, including friendly receptionists and knowledgeable nurses. Many have had positive experiences with the doctors, noting their thoroughness and care. The clinic is a reliable option for urgent care, especially when other facilities may be closed.
The clinic itself is very good, and all the nurses are very sweet. Patients find the wait times to be reasonable and depend on this clinic for excellent care when their primary care provider is booked out. The clinic offers in-house x-ray and phlebotomy services and is located right across the street from a full hospital, emergency room, and cardiac center, which is helpful if conditions are more serious.
One notable doctor, Jenna-PA, has been praised for her care, especially for issues like trouble swallowing, and she referred patients to specialists when needed. However, some patients have experienced issues with other doctors, like Dr. Robin Garcia, who has been described as dismissive and unhelpful. There are concerns about communication and attentiveness, especially when patients are in urgent need or have allergies. Despite these problems, the clinic remains a valuable resource for many, offering prompt service and access to comprehensive care.
