Reviews for JCPenney

Dec 2023

It was super busy, the line was long. One of my items, which was a clearance item, wouldn't scan. Upc was not found. Despite the people in line behind me complaining, my checker was amazing. He kept in good spirits, made jokes, and apologized to the line behind me numerous times. All with a smile on his face. I can't quite remember his name, it was unique, close to Travis. He was great, reminded me a lot of my husband, only 20 years younger. Thank you ?
Dec 2023

Have been shopping at JCPennys for over 50 years and I've never been disappointed. They have good quality without being over priced and have fantastic sales. I got Disney toys for less than they were online!
Nov 2023

This Tacoma Mall store is so completely understaffed, people walk out without what they came to buy. The staff is polite & personable, but oh so slow. Finding department specific people is almost non-existent. My wife has me practice patience while shopping. It is hard for me to keep my mouth shut, but I try. It's not the employee's fault. If you have patience, do your thing. With holidays coming soon, good luck to JCPenney.