About JCPenney
JCPenney is a large retailer offering a variety of products including clothing, footwear, jewelry, and accessories. Some customers have had positive experiences, such as finding great deals on wedding items and satisfactory children's portraits in the past. However, there have been recent complaints about the background noise in the store and the quality of the most recent portrait session. Despite this, JCPenney is still considered a better option than Walmart and is praised for its wide range of national and private brands. The retailer also recently launched JCPenney Beauty, which offers skincare, makeup, and beauty deals from various brands. Overall, JCPenney aims to provide customers with unparalleled style, quality, and value.
My wife and I just left your Tacoma Mall Store.. we was helped by one of your employees named Jeannette . She went above and beyond helping us.. we reopened our JCPenney card because of how incredible her personal skills are.. In today’s world it’s hard to meet people that actually care about others .. Before I left I even called her a Rock Star because of her customer service.. Thank you Jeannette and JCPenney 😀
Want to shout out the associate named William here. I came in looking for a dress shirt and was completely lost. While wandering around he approached me and asked me if I needed any help. I told him what I was looking for and William went above and beyond not only finding what I was looking for in my price range, but making sure it fit and looked good! People like William restore my faith in humanity and remind me there is still great customer service out there.
Great selection of men's clothing and accessories as well as household items. Great place for college students and young adults to shop. Also, great selection of mens cologne and some pretty good watches. Pretty much everything my kid needed after graduating and starting his career. Even had good underwear and socks. But most of all, the service was great from the guys and gals there assisting us. Also, got the reusable 4th of July bags to put our stuff when we checked out and are going to use them for packing our celebration items in when we go to our family and community events!