Floor & Decor is a hard surface flooring store that offers an impressive selection of quality products at everyday low prices. With a wide range of in-stock flooring and installation products, customers can find exactly what they need for their projects. The store is well-organized, clean, and easy to shop, with open and friendly staff who are helpful and knowledgeable. Customers have praised the efficient service and excellent treatment they receive. The store also provides free design services, which are especially valuable, helping customers avoid pitfalls in their design choices like selecting the right size and color of tile for their spaces. For professionals, a dedicated PRO services team is available. The Tacoma location stands out for its friendly staff, including helpful individuals like AJ, who ensures a pleasant experience by assisting with heavy items and finding the best deals on materials. Overall, Floor & Decor is a go-to destination for customers seeking quality flooring solutions.
I was searching all over North America for a discontinue silicone to match my grout, after calling many different stores in Canada and the USA I was about to give up but Ryan went above and beyond to help track down the last two tubes and make sure they were set aside for me. Thank you!
Johnny was amazingly informative and helpful to us as we searched for the right color and type of grout for our project. With other questions about several products in the store, he directed us correctly and offered suggestions, but not once was he pushy. We appreciate his assistance.
We’ve consistently had a positive expertise the Hosmer Floor and Decor. It’s well staffed and they have all been willing to help and are available. Yesterday though we received exceptional care from Ryan.
We had purchased several boxes of a mosaic tile. We got home and found multiple sheets had excessive glue on the backs. I called and was put in contact with Ryan. I explained the situation and he said come on back and we would go through boxes at the store together to assure we had good product.
We went back and Ryan kept to his word and spent time with us to assure we received no defective product.
Thank you Ryan for your commitment to the client.
7601 South Hosmer Street, Tacoma, WA 98408
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