HEADS UP! Like everyone else in these reviews, I received a huge ($2000) bill because the nurse I was seen by in the ER belongs to this organization. Under the WA Balance Billing Protection Act, this is considered surprise billing and they CANNOT bill you anything if your insurance is not in-network. Contact support about your bill, give them this information, and then file a complaint with the WA state insurance commissioners office on their website if you need to. I did this and they immediately dropped my bill, no collections.
Dec 2024
Edit: another call from the collections company after being told months ago that my son's secondary MEDICAID insurance would be billed, like it was supposed. These people are insane. I'm ready to sue them. They are actively breaking the law by billing me instead of Medicaid.
I provided my son's primary and secondary insurance to Providence at the time of service, last year, like I'm supposed to. Apparently this company did not get the memo and I've been fighting with them since April to bill the secondary insurance. Over the phone, through email - I was told it'd be taken care of. I continued to receive threatening texts to notify me that I would soon be sent to...read full review
Nov 2024
So unprofessional and confusing where do I begin? I have about three different phone numbers supposedly for these people. I think they failed to bill my insurance properly but I can not get ahold of anyone to confirm. They are texting me at a time in history where scams are running high. Where is my paper statement? They are asking for over $500 unsubstantiated dollars. One number I called told me to call another. Even getting directly connected by the hospital...first they have no record but then acknowledge that they do have a record of my care....but I should call another number anyway. These people have put a lot of stress into their billing process. I guess they...read full review
Google: 1.1/5
HEADS UP! Like everyone else in these reviews, I received a huge ($2000) bill because the nurse I was seen by in the ER belongs to this organization. Under the WA Balance Billing Protection Act, this is considered surprise billing and they CANNOT bill you anything if your insurance is not in-network. Contact support about your bill, give them this information, and then file a complaint with the WA state insurance commissioners office on their website if you need to. I did this and they immediately dropped my bill, no collections.
Edit: another call from the collections company after being told months ago that my son's secondary MEDICAID insurance would be billed, like it was supposed. These people are insane. I'm ready to sue them. They are actively breaking the law by billing me instead of Medicaid.
I provided my son's primary and secondary insurance to Providence at the time of service, last year, like I'm supposed to. Apparently this company did not get the memo and I've been fighting with them since April to bill the secondary insurance. Over the phone, through email - I was told it'd be taken care of. I continued to receive threatening texts to notify me that I would soon be sent to...read full review
So unprofessional and confusing where do I begin? I have about three different phone numbers supposedly for these people. I think they failed to bill my insurance properly but I can not get ahold of anyone to confirm. They are texting me at a time in history where scams are running high. Where is my paper statement? They are asking for over $500 unsubstantiated dollars. One number I called told me to call another. Even getting directly connected by the hospital...first they have no record but then acknowledge that they do have a record of my care....but I should call another number anyway. These people have put a lot of stress into their billing process. I guess they...read full review