Banner Furnace & Fuel

Banner Furnace & Fuel provides reliable service in the home heating and cooling industry. Customers appreciate their focus on customer comfort and the quality of their equipment.

The company offers after-hours service with responsive technicians known for their expertise and clear communication. One customer experienced a furnace malfunction during a cold snap and was impressed by the quick response, helpful troubleshooting, and waived service fee.

Banner Fuel also has a Guardian Plan, which allows for fast service from technicians. Customers frequently mention the kindness and helpfulness of both the technicians and office staff. The company is known for professionalism, offering comprehensive service from the initial call to post-installation follow-ups. They are also appreciated for fair pricing, including waived fees and discounts on new furnaces.

Recent reviews highlight the consistent presence of the same knowledgeable and experienced technicians during visits. The crew successfully installed a new heat pump and left customers with a neat, nicely functioning system. The installation was efficient and completed within a few hours, with required city/state inspections done in just a few days. Customers express satisfaction with the entire process, from estimates to customer service and crew performance, and highly recommend their services.

Additionally, Banner Furnace & Fuel recently converted a 1907 farmhouse from oil furnace heat to a top-of-the-line Daikin heat pump and air handler system with heat strips, including the necessary electric upgrade and removal of the old oil tank. The crew was always on time, friendly, professional, and knowledgeable, providing training on the new system and thermostat. Customers report being very satisfied and appreciate the effort of technicians, who are always pleasant and considerate, even wearing shoe covers on carpets.