Reviews for Banner Furnace & Fuel
Write a reviewFrom Banner Furnace & Fuel
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.5/5 BBB: A+Banner Furnace & Fuel
122 N Helena St, Spokane
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Our furnace stopped working the night before temperatures were expected to drop to minus digits and, of course, after regular hours. I called Banner's after-hours services, and to my relief, an actual person answered. She paged the on call service technician, and he called me in less than 15 minutes. He was excellent! He walked me some troubleshooting options and determined the issue was something I could address with his clear and patient instruction.Not only was the furnace working again, but the technician called me back after about 30 minutes to make sure there were no further issues. As grateful as I was to have my house getting warm again, the best part was Banner...read full review
As usual, I received five star service from Banner Fuel on Saturday when my furnace decided to die during our freezing temperatures. The best money I've spent was on a Guardian Plan so my technician, Brian, was out quickly. I've always found that both their technicians, and the people in the office who answer my calls have been unfailingly kind and helpful. It will always be Banner Fuel for me.
First rate experience from start to finish! Very professional serviceman doing the initial call on Sunday and continuing the next day to see if my 25 year old furnace could be saved. Unfortunately it couldn’t, but their manager threw out the invoice for the work they had performed trying to get my old furnace going and gave me a great deal on a new furnace. I highly recommend Banner Furnace & Fuel.