This is an additional review for H&R Complete as we have worked with them for several years. With their regular service, our 25 year old system is working perfectly! They handle the service for several homes in our neighborhood. We are always impressed with their knowledge and expertise. The service from H&R is always fantastic! Highly recommend!!
December 2023
Office (Heather) was so informative, polite, and answered so many questions. Even made sure I had good contact info in case I needed to reach her again. I really appreciate my ability to reach somebody so quickly. In person technician (Scott) was very informative, honest, helpful and patient with my questions. Per previous request, alerted me when they were on their way via call/text which was terrific. Same day service and I felt so lucky for that since I had a potential emergency. It was pouring rain and miserable out and everybody (phone or in person) greeted me with a smile and really good service. Pricing felt very on par/average for industry. Was charged... read full review
August 2023
I had a GREAT Experience with H&R complete. I had a septic alarm go off on a Friday at 2 AM! To make matters worse we had guests from out of town so having no showers and restrooms available was not an option. Scott with H&R was out that morning. My pump had gone bad. They had a new pump installed that day. We very happy and grateful for their response time and efforts to get us back on line.
This is an additional review for H&R Complete as we have worked with them for several years. With their regular service, our 25 year old system is working perfectly! They handle the service for several homes in our neighborhood. We are always impressed with their knowledge and expertise. The service from H&R is always fantastic! Highly recommend!!
Office (Heather) was so informative, polite, and answered so many questions. Even made sure I had good contact info in case I needed to reach her again. I really appreciate my ability to reach somebody so quickly. In person technician (Scott) was very informative, honest, helpful and patient with my questions. Per previous request, alerted me when they were on their way via call/text which was terrific. Same day service and I felt so lucky for that since I had a potential emergency. It was pouring rain and miserable out and everybody (phone or in person) greeted me with a smile and really good service. Pricing felt very on par/average for industry. Was charged... read full review
I had a GREAT Experience with H&R complete. I had a septic alarm go off on a Friday at 2 AM! To make matters worse we had guests from out of town so having no showers and restrooms available was not an option. Scott with H&R was out that morning. My pump had gone bad. They had a new pump installed that day. We very happy and grateful for their response time and efforts to get us back on line.