Ridgetop Animal Hospital has received positive feedback from pet owners who appreciate the attentive and knowledgeable staff. New clients express relief at finding a place that answers calls live, without the hassle of voicemails. The front desk staff is noted for being friendly and helpful, creating a welcoming atmosphere. Vets at the hospital, particularly Dr. Fulcher, Dr. Garcia, and Dr. Alvarez, are praised for their caring approach and willingness to address concerns, especially regarding specific health issues like heart conditions. Pet owners feel their animals are treated with the utmost care, often as if they are their own. The vet techs also contribute to the positive experience, making visits less stressful for nervous pets. One client shared a successful visit for a previously anxious dog, highlighting the staff's understanding and patience. Overall, Ridgetop Animal Hospital is recognized for providing excellent care and creating a supportive environment for both pets and their owners.
We are new to Ridgetop Animal Hospital, and I wish we had found them years ago! The front desk staff is very helpful (Jake in particular is so positive and friendly!) They answer their phones live (no "text us first" or "leave a voicemail" first...you actually get a live person), which is a breath of fresh air!! The vets have been knowledgeable, accepting of our many questions, and incredibly responsive when we had post surgery questions (special mention goes to Dr. Fulcher and Dr. Garcia). And the vet techs are wonderful. Overall, we've had a great experience and appreciate all they have done for our little pup. :0)
Dr. Alvarez was very caring and helpful to both my dogs that were being seen for a checkup. She was very knowledgeable and gave great recommendations for my concerns on my dog’s heart condition. I highly recommend seeing her at Ridgetop. Thank you Dr. Alvarez.
I wish I remembered the gals name who took us back. She was hands down amazing.My dog was previously labeled aggressive at a vet after anesthesia. He apparently growled. He is nervous and gets scared and because of his breed he tends to get a bad wrap. The office knew this when I booked his appt and made me feel so calm. Doctor Emily really took her time and my dog had NO issues at all. He barked once when he was scared when a worker looked in the window because he was spooked but that was it. One bark. He got shots, had a nasal vaccine and a full check and was great. I am so glad I switched offices and have no anxiety about returning.