About Great Floors
Reviews for Great Floors
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 10AM - 4PM
Sunday: Closed
Tips
offers repair services accepts credit cards
Great Floors is praised for its knowledgeable and patient staff, who provide exceptional customer service and expertise in carpet selection and home design. Customers appreciate the helpful guidance in choosing beautiful carpets and tiles, as well as creative solutions like binding leftover carpet scraps into throw rugs. The quality of work, especially in kitchen updates and remodels, has left many clients very satisfied, making Great Floors a highly recommended choice for home flooring and design needs. The staff at Great Floors, including representatives like Josh Wood and Ed Murillo, have been commended for their professionalism and commitment to customer satisfaction. Customers have highlighted the staff's thorough product knowledge, detailed explanations, and responsiveness in addressing their needs. The installers employed by Great Floors are also praised for their skilled, meticulous, and organized approach, ensuring a seamless and high-quality installation process.
Rachel and her team at Great Floors did amazing work on our house. Not only was the quality top notch, but they completed the job so fast! The entire team was very professional and maintained excellent communication throughout the whole process. We will certainly be returning customers and would highly recommend to others.
Rachel Wood, our consultant, was highly recommended. She was quick to reply to my call and we had a competitive within a few days for replacing the carpet in our home. She brought out a few samples to choose from and within a few weeks our floors look as good as new. We are very happy with the outcome. I would not hesitate to use Great Floors of Silverdale in the future. Thanks Rachel for all your help.
Scott and Ron
Here is a ‘shout out’ for JOSH WOOD, a Great Floors (GF) Rep in Silverdale!
A while back, I went into Great Floors in Silverdale as a first-time buyer of flooring, and the Rep who initially helped me was ED MURILLO. We discussed the cost of the flooring of which I was interested in purchasing, and I told him I might just purchase the flooring and have someone else do the install. I asked him if they would give a discount to the outside installer for the flooring. He said yes if he was eligible. Then later, after thinking about it, I asked if he would give ME the same discount if I had GF to do the install. I was appalled at his response. He had an immediate...read full review