51 Dryke Rd., Sequim Washington 98382
Everyone at Blue Mountain Animal Clinic, and I mean everyone all the time, is exceptional.
I’ve not had an I have not had a dog in 30 years, until a couple of years ago when we got our four month sheep-a-doodle. As an highly committed but nervous new father I wanted to care for our new family member as best as possible. We initially went to Graywolf for his first few months of initial care and we were satisfied UNTIL we had what I thought needed to be an emergency visit on a Friday morning. The vet caring for our animal was on duty that day, but throughout the morning and into the afternoon, and up until late afternoon, she would not see him because she was “too busy”. I bet if it was her dog, or a family member’s dog, she would not have been “too busy”. I was shocked that she would not even have a phone call with me. The person at reception suggested we take our dog all the way over to Silverdale! Wow, what a slap in the face. I immediately knew I would never return to that place, and have never done so. In a very stressful situation (4PM on a Friday) I got a referral from our neighbor suggesting I call Blue Mountain, who after never seeing our dog before immediately said “We’re pretty busy, but we agree with you that he should be seen, so bring him in”. We were not a patient, but they spent a good couple of minutes with me on the phone, heard the desperation in my voice, and acted as if they really cared (because they did).
From the first moment, I was completely impressed with every single member of their team, and after all of our visits through the last 18 months or so I have always had a wonderful experience.
Graywolf is corporate owned.
Blue Mountain is locally owned and operated, with a great attitude and empathy clearly on display at all times. On the phone, text messaging, or in person, I’ve never been even slightly disappointed with anyone. I’m generally not an easy guy to please because I’ve been in customer facing businesses my whole life, but the way these good doctors and professionals run this business is an example of how to do it right for any business.
It is a massive relief knowing that there are professionals close by that care about our four legged family member as much as we could ever hope for.
Thank you with deep gratitude to every team member at Blue Mountain Veterinary Hospital in Sequim. ??