About Ben’s Plumbing & Drain Cleaning
Ben's Plumbing, Heating, & Air is a reputable company that offers a wide range of services, including plumbing, heating, and gas piping. The company is located in Ballard and serves the greater Seattle area. Customers have praised the company for its professional and reliable service. One customer had a basement leak and called Ben's Plumbing. Nic, a plumber from the company, arrived promptly and was described as pleasant, friendly, tidy, and knowledgeable. He fixed the leak and also addressed additional plumbing issues the customer had. Another customer had a tricky plumbing problem and was assisted by Brian, who is described as friendly, knowledgeable, and experienced. The company has received positive reviews for its quick response time, efficiency, and reasonable pricing. Customers have also commended the company's honesty and care, with one customer mentioning that the plumbers offered to come back later in the evening without an additional charge. Overall, Ben's Plumbing, Heating, & Air is a trusted and reliable company that provides excellent service to its customers.
Nolan and Taylor from Ben's replaced my old water heater yesterday. From my first interaction with this company, everything was friendly and smooth. They were flexible on price, fast, and provided superior customer service at every level.
As an aside to other business owners, respond to your reviews (good and bad) on Google reviews. If you don't do this, you are missing an important component of showing potential and existing customers that you are responsive and care about your clients.
Obviously, Ben's does this. As a small business owner myself, this is something I really appreciate. I would definitely use Ben's again for any plumbing needs.
B....read full review
Ben has been fantastic to work with. What stands out most is how responsive and genuinely caring he is. From the very beginning, he made us feel like we could count on him if anything unexpected came up.
When we had an accidental leak, Ben responded right away and arranged for someone to come out the very same day to check everything and make sure we were taken care of. That kind of service and peace of mind is hard to find.
Even after the job was completed, Ben continued to be available and responsive whenever we had questions or needed assistance. His after-service support has been outstanding, and it’s clear that he truly cares about his customers and...read full review
I'm a real estate agent and have trusted Ben's to help a few of my clients with a variety of plumbing needs. For one, you really feel the humanity from the company—which is rare these days. And on top of it, they have a team of true experts and professionals who get the job done. And their prices are reasonable! I'm grateful to have them as my #1 plumbing referral.