About Big D Towing
Big D Towing is known for its great communication and excellent service. Customers appreciate the reasonable prices and transparent billing. The team quickly assists in difficult situations, such as retrieving cars from tight spaces or providing on-the-spot repairs. Customers have praised the professionals for their efficiency, such as jumpstarting a car and fixing it with simple adjustments. The quick response time, with a tow truck arriving in just 20 minutes to help after a break-in, has also been highlighted. The team's competence and friendly demeanor leave a positive impression on those they assist. Customers have described the employees as incredibly kind, professional, and respectful, even in stressful situations. Despite any frustrations, the team is known for their patience and understanding.
I am delighted to share my experience with Kevin at Big D Towing, as he provided me with exceptional service and went above and beyond to help me get my truck to a service center. From the moment I called Big D Towing, Kevin was extremely friendly and professional. He listened carefully to my situation and provided clear instructions on what to expect during the towing process. He arrived promptly at the agreed-upon location and immediately got to work assessing my truck's condition. Throughout the entire process, Kevin was courteous, patient, and informative. He took the time to explain the situation and answer any questions I had. His knowledge and expertise were apparent, and he made me feel confident that my truck was in good hands. Not only did Kevin tow my truck to the service center, but he also helped me arrange for a rental car and provided valuable advice on what to expect during the repair process. His willingness to go the extra mile to ensure that I was taken care of was truly exceptional and greatly appreciated. Overall, I cannot recommend Kevin and Big D Towing enough. The service was prompt, professional, and exceeded my expectations. Kevin's dedication to his customers and his willingness to provide exceptional service make him a true asset to the towing industry. Thank you, Kevin, for your excellent service and for going above and beyond to help me during a stressful situation.