About Ulta Beauty
Ulta Beauty is a large retailer offering a wide variety of beauty products, including makeup, fragrance, skincare, and haircare. Customers can find popular brands like Tarte, Fenty, and CHANEL, as well as exclusive lines like Kylie Cosmetics and Olaplex. Ulta Beauty also prioritizes conscious beauty choices, featuring products that are vegan, cruelty-free, and sustainably packaged. In addition to shopping, Ulta Beauty provides salon services such as haircuts, hair coloring, makeup applications, and brow services. Appointments can be booked online or walk-ins are welcome when stylists are available. The staff, especially employees like Erminie and Tiara, are praised for their helpfulness, friendliness, and willingness to go above and beyond to assist customers. Customers have appreciated the time taken by staff to help with shade matching, finding the right foundation and eyebrow pencil, and providing excellent customer service. However, some shoppers have noted issues with the store's bag policy, often being charged for bags despite bringing reusable ones, and have observed an increase in gossiping behind the counter and a lack of attention to customers at times.
I was very impressed with your Manager Tiara Marshall! I found her to be extremely knowledgeable and helpful. She took care of my needs and made me feel that I was a valued customer. Thank You,Tiara Marshall you are a great asset to the Richland Wa store.
Thelma did an amazing cut and color on my hair. I came in with a rats nest. She was so thorough in making sure all my greys were covered around my face. The cut turned out so cute and perfect. I have very thick hair and it’s easy to get lost in it. I will be back to see her regularly.
I made an appointment for a shampoo and haircut with Nathan. He communicated very well and made sure we were both on the same page. He listened to what I wanted and always made sure that I was comfortable during the entire process. I would highly recommend booking with him!