About Total Energy Management Inc.
Total Energy Management Inc. (TEM) is a well-known HVAC and electrical contractor located in Richland, Washington, with 40 years of experience serving the Tri-Cities and surrounding areas. The company specializes in residential and commercial services, including heating, air conditioning, electrical installation, and metal fabrication. Customers consistently praise TEM for their high-quality workmanship and outstanding customer service. Many clients have expressed satisfaction with the professionalism and knowledge of TEM's team. They highlight how responsive the staff is to questions and concerns, with quick callbacks and clear communication. Recent projects, such as heat pump replacements, have been completed on time, with no unexpected charges. The technicians offer various options for customers, ensuring they understand their choices and the benefits of new systems. Customers have also appreciated the reasonable pricing, which includes installation and maintenance support. The recent service included a one-year check-up that was quick and professional, and the team did a good job with the install. TEM’s commitment to customer care and technical expertise makes them a trusted choice for HVAC services. They are known for prompt assistance, even over weekends, and for fixing issues like leveling an outside air conditioner condenser unit quickly and at no charge. Overall, Total Energy Management Inc. is recognized as a valuable asset to the community, consistently delivering excellent service and support. Their friendly, knowledgeable staff and dedication to customer satisfaction make them a reliable and highly recommended contractor.
This is one company that stands behind their commitment to their costumers. They are very impressive and I recommend them highly.
Just wanted to share my experience with their estimator Rowdy Yates. From the moment he stepped in my door I had a great feeling from Rowdy. He didn’t try to up sell or over sell me anything I didn’t need. Very knowledgeable, upfront and I felt honest with telling me what I need and what would work best for my condo. Answered all my questions with excitement that I was asking and great wisdom. You can tell Rowdy enjoys his job! I spoke with 4 other companies and Rowdy put me the most at ease. My system hasn’t been installed yet, but I signed on the line today to get it set up from the gut feeling I had talking with Rowdy vs his competitors.
The gentleman that did our maintenance was very thorough and explained things so well! Very impressed! We have used Total Energy for years and will continue to do so!