PrimeLending, A PlainsCapital Company - Tri-Cities WA, is a trusted expert for mortgage, refinance, and renovation loans. With over 35 years of experience, their team provides exceptional guidance throughout the loan process, ensuring a smooth and easy experience for clients. The team is praised for their responsiveness, availability, and willingness to help, which makes them stand out from others. They take the time to answer questions, offer support, and provide personalized service, making clients feel valued and cared for. They work efficiently, with team members quickly returning calls and emails, and ensuring all necessary documents are handled promptly. Customers appreciate the patience and kindness of staff, especially when guiding first-time homebuyers and seniors through the process. The team is committed to making the homebuying process stress-free, and many clients highly recommend them to friends and family.
We had a very positive experience with Chad. He was knowledgeable, honest, and made the lending process as seamless as possible. We were fully funded and in our new house in less than two months, and Chad had the foresight to lock us into a desirable rate before interest rates took a turn. The DPA program through PrimeLending is, in my opinion, better than what WA state provides. We were fortunate to have these resources available to us through PrimeLending.
Chad and his team were amazing to work with. We were in a bind and needed to find a way to close on our home in Washington before selling our home in another state. Prime lending made that happen in what I consider to be a miracle! Thank you so much to Chad and all those involved. I love my home so much!!!
There truly aren’t enough words to express how grateful my family and I are for this incredible experience. Becoming homeowners has been a lifelong dream, and thanks to this amazing team, that dream is finally our reality.
Chad and Stephanie were absolutely exceptional throughout the entire mortgage process. I had countless questions, and not once did they make me feel like I was asking too much. Every phone call, text, and email was answered quickly, and every step was explained with patience and kindness. They kept us informed, reassured us during the stressful moments, and made what could have been an overwhelming process feel smooth and manageable. Their communication… read full review
114 Columbia Point Drive Ste A, Richland, WA 99352
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