About Kadlec Clinic - Gastroenterology
Based solely on the provided reviews, Kadlec Clinic - Gastroenterology has excellent doctors and nursing staff with great bedside manners. The doctors, including Dr. Maher, Dr. Hafiz, and Dr. Geldmacher, are terrific, thorough, and clear about procedures. The nurses are very kind, apologetic, and amazing, with one patient noting the best IV ever. One patient praised the staff for helping them feel as comfortable as possible and for answering questions. Another patient was able to breathe effortlessly for the first time in a year after a procedure. However, the non-medical staff is described as the worst ever. The phone staff is not good, with reports of not returning calls, hanging up, and rude treatment. The front check-in staff look at patients as if they wish they had not walked in. There are also complaints about difficulty scheduling appointments, with one person trying for months to get a colonoscopy appointment.
I had the best experiences with getting care here out side of my primary care, from referral processing, getting prepped for a colonoscopy, the procedure went smooth, everyone in the office treated me well and make sure I was set up after the procedure. Result and follow up was detailed and timely. Thank you so much!
Went for a colonoscopy, so the bowel prep meds dehydrated me making it difficult for them to find a vein. I had at least 8 people try and get an IV in, 10 pokes later they got it. The whole time the nurses were very kind and apologetic. Once they got it in it was a quick and easy process.(as quick as 3 hours could be) but I want to sing praises to the Staff for their bedside manners.
The nursing staff and Dr Maher were terrific. They help you feel as comfortable as possible considering the procedures they are doing. All were great answering questions and explaining the results. I would recommend.