Gravity Plumbing is highly praised for its exceptional service and professionalism. Mitchell, the owner, consistently demonstrates excellent communication skills, being responsive to inquiries and thorough in explaining the plumbing processes. Customers appreciate his timely arrival and ability to complete tasks ahead of schedule. Many reviews highlight his fair pricing and the quality of work, whether for bathroom remodels or repiping projects. Mitchell's attention to detail is evident, as he identifies and addresses potential plumbing issues before they escalate. His approach makes clients feel comfortable and informed throughout the service. With a reputation for being tidy and efficient, Gravity Plumbing is recommended by many satisfied customers seeking reliable plumbing solutions. Overall, the business stands out for its friendly service, expert knowledge, and commitment to customer satisfaction.
I hired Gravity Plumbing for the installation of a water softener as well as a dish washer. Mitchell was very easy to work with and had fantastic communication from start to finish. While he was installing the water softener, we discovered that my water heater had a pretty severe leak and the tank would also need replaced. I figured we would have to schedule another time for them to come back out to address this new issue, but Mitchell cleared his calendar and called in some backup to knock out that installation as well on the same day. Their work was prompt, and their communication was clear. Hopefully I won't need them again any time soon, but next time I do need a… read full review
Excellent plumbing work and I really appreciated the extra time given for all my questions related to PEX, water-heaters, etc. Also it was nice that they did NOT ask for a google review...like so many companies do nowadays.
Very reasonable prices and great work from the crew....Mitchell and Zach. Hope to have their support for a water heater upgrade in the near future. 🙂
Very good, quick and responsive service. Very pleased with followup service and making sure that everything is OK.
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
30 Nuclear Lane, Richland, WA 99354
