UW Medicine | Valley Medical Center (Fairwood Clinic) is a well-maintained healthcare facility that provides excellent customer service. Patients are highly satisfied with their primary care doctors, such as Dr. Wardrop and Dr. Rudisill, who are praised for their attentiveness, professionalism, and genuine concern for their patients' well-being. However, some patients have had negative experiences with other doctors at the clinic, reporting mistakes and a lack of thoroughness. Additionally, a few patients have encountered issues with the staff, particularly with one employee named Lorraine, who was reported to have been unprofessional and rude during an interaction. Overall, the clinic is generally well-regarded, but there is room for improvement in ensuring consistently positive experiences for all patients.
Place is always clean and well maintained with great customer service since beginning up to the end, my mom and I have Dr Wardrop as a primary doctor, very happy with him. Highly recommend this clinic
If your looking for a great MD it is Heather Rudisill she has been the best MD I've ever had very pleasant, listens to you, prompted on getting back to you!! A Dr. That really cares about her patients.