About Highlands Clinic - Primary Care - Valley Medical Center
Highlands Clinic - Primary Care - Valley Medical Center is a family medicine practice that specializes in providing comprehensive primary care services. The clinic's team of providers, including family medicine doctors and behavioral health specialists, work together to monitor, manage, and improve patients' health through all stages of life. Patients praise the clinic's providers for their caring, understanding, and professional approach. Dr. Eller, Dr. Crenguta Stepan, and Dr. Moore are highlighted as exceptional providers who take the time to listen to their patients, understand their concerns, and collaborate with them to find the best treatment options. The clinic's staff, including nurses, medical assistants, and receptionists, are also described as kind, helpful, and caring. The clinic has been serving the community for many years, with patients appreciating the consistently high-quality care they receive. Patients feel they have a great team they can rely on for their healthcare needs, and they express gratitude for the care and attention they receive from the providers and staff.
I see Dr. Eller and she is lovely. I feel like she takes time to understand what youre going through and has worked with me to find medications that can best help my problems. Nurses and receptionists were kind too!
Please remember (with in reason) to be kind and understanding to staff. Working customer service is more mentally taxing than people realize. Be kind to others, they will be kind to you.
Front staff was nice and helpful, the doctor was not. From the start she acts like I interrupted her lunch break or something. I wouldn't say antagonistic but she was definitely annoyed that she had to do her job. I asked for a doctors note and she wouldn't give it to me, why? I went to a different doctor and she gave me one easily, this shouldn't be an issue. Charging my insurance hundreds of dollars and she can't just do her job. The doctor was P. Auerbach, stear clear.
I always receive great care from the Valley Medical Highlands Primary Clinic team. I've been going to them for 15ish years. I remember the smaller, pre-UW-Med times, clinic in Duvall Ave very well. I appreciate the consistently professional, pleasant, helpful, and caring assistance from the office professionals, medical assistants, doctors, and lab care team. Everyone's good and I feel like I've got a great team to rely on whenever needs arise.
Dr. Crenguta Stepan has been my PCP for a lot of years. I've moved to Lynnwood but still go to Renton to keep her as my doctor. She genuinely cares, listens, and gives me detailed information whenever we're working through...read full review