I have had my basement flood 3 times within 10 years. I have had 3 different companies install their systems, which failed each time. Permadry was the only company to install a system that is by far superior to all the others. It has been 5 years now and their system is still going strong, and there are no issues. They uphold their regular maintenance and service the system ensuring the system is operating effeciantly. Yes, we had a couple of reschedules, no big deal, but along with the reschedules was direct communication, apologies, and always offered solutions. I consider those actions to qualify as exceptional customer service. I had to cancel an appointment... read full review
December 2024
Unfortunately I am also having issues with Permadry not replying to emails or calls to address issues we had with their work. We had them put a french drain in our basement in July. And, well see for yourself. The seams have never dried even after 5 months and the leakage from the side of the french drain itself. I think it needs to be extended. I have called and emailed but just no replies. I understand this is probably a busy time of year for them so if they reply and address my concerns I will update my review. Here are photos of the issues we are having with this brand new french drain.
August 2024
Very professional and honest. They found pre existing issues with my home and rather than covering up like most companies, they brought it to my attention and actually fixed the problem for FREE. Perma.Dry stands for Integrity. I would recommend these drainage experts to ANYONE. Oh and my home has been desert dry since. THANK YOU PERMA DRY
I have had my basement flood 3 times within 10 years. I have had 3 different companies install their systems, which failed each time.
Permadry was the only company to install a system that is by far superior to all the others. It has been 5 years now and their system is still going strong, and there are no issues. They uphold their regular maintenance and service the system ensuring the system is operating effeciantly. Yes, we had a couple of reschedules, no big deal, but along with the reschedules was direct communication, apologies, and always offered solutions. I consider those actions to qualify as exceptional customer service. I had to cancel an appointment... read full review
Unfortunately I am also having issues with Permadry not replying to emails or calls to address issues we had with their work. We had them put a french drain in our basement in July. And, well see for yourself. The seams have never dried even after 5 months and the leakage from the side of the french drain itself. I think it needs to be extended. I have called and emailed but just no replies. I understand this is probably a busy time of year for them so if they reply and address my concerns I will update my review. Here are photos of the issues we are having with this brand new french drain.
Very professional and honest. They found pre existing issues with my home and rather than covering up like most companies, they brought it to my attention and actually fixed the problem for FREE. Perma.Dry stands for Integrity. I would recommend these drainage experts to ANYONE. Oh and my home has been desert dry since. THANK YOU PERMA DRY