Overlake Heating & Air Conditioning

Overlake Heating & Air Conditioning is a business known for its friendly and professional technicians. They provide excellent work, accommodating schedules, and are informative in answering all questions. The business is praised for their prompt response to heating issues during cold weather, providing clear prices up front and offering helpful advice about potential future concerns. Customers highlight the company's honesty, thoroughness, and reasonable pricing. While they have a specific service area, they have been generous in providing helpful information and recommendations to those outside of it. Overall, Overlake Heating & Air Conditioning is highly recommended for their professional and high-quality HVAC services.

Customers have consistently praised the company's responsiveness, professionalism, and quality of work. One customer had a heat pump installed and was very pleased with the result, noting excellent pricing and responsiveness to inquiries. Another customer had an issue with a new heat pump, and the company went above and beyond to get the manufacturer to replace the defective unit, while also providing multiple visits to keep the house comfortable in the meantime. A third customer, Sue, was incredibly impressed with the team's professionalism, quality of work, responsiveness, and care, particularly with the installation of a new furnace and the attention to addressing a prior issue with condensation leakage.