HealthPoint Redmond

Feb 2024

Healthpoint Redmond caters to the low-income and/or immigration sectors. I have been going there for Primary Care, Dental and Pharmacy services for over 15 years. Indicative if the folks you will see are my first PCP, who left when she got her dream position with Doctors Without Borders and my second PMC, who left when she got *her* dream posting St a US Embassy! I've always had a wonderful experience here.

Sep 2022

I’ve been before and it was great. But I can’t seem to ever get a call to go through anymore. I was on hold for an hour, ended that call and tried again, was sent almost immediately to voicemail where it said there was no voicemail set up. Called again, the call did the same thing. Either their website is incorrect and they aren’t actually open to 7, or their phones need to be fixed.

May 2022

Been coming here for years and the quality has really gone downhill. It takes ages to get through anyone on the phone. I asked the nurse when I did get through if I could get antivirals for Covid and she straight asked me what antivirals were. I know it's been a hard time for everyone with the pandemic, but if I'm explaining to the person helping me in a doctor's office what antivirals are I'm not exactly confident in the level of care.