About Costco Optical
Reviews for Costco Optical
Write a reviewHours
Monday: 10AM - 8:30PM
Tuesday: 10AM - 8:30PM
Wednesday: 10AM - 8:30PM
Thursday: 10AM - 8:30PM
Friday: 10AM - 8:30PM
Saturday: 9:30AM - 6PM
Sunday: 10AM - 6PM
Costco Optical is known for its excellent service and patient associates. They take the time to thoroughly explain prices, insurance, and prescriptions to customers, making for a pleasant experience. The team works together to help customers with complicated prescriptions, and technicians like Joshua are knowledgeable and helpful in selecting the best frames and lenses. The Redmond location accepts VSP insurance in-network, offering full reimbursement for hardware benefits. Unlike private practices, Costco Optical only sells what customers need, with no pressure to buy more. For contact lenses, Costco is often the cheapest option, even after manufacturer rebates. Shipping may take up to two weeks, but customers appreciate the lack of high-pressure sales tactics. Overall, Costco Optical is a trustworthy and customer-centric option for eye care and glasses.
Jay at Costco optical is amazing! He was super thorough with my two children making sure the lens and frames fit and sit well. He checked every detail and ensured no mistakes. We will be bringing everyone in our family here.
I do not care about how my glasses look. I have used Costco for the last 20 years, but my wife wanted to dress me up, so I bought some glasses at a local shop and was surprised at the price. My wife decided she needed some new glasses and went to Costco before she looked elsewhere, but she found everything she wanted at Costco. Jay guided her through about a dozen pairs of glasses. She found the frames she liked and added bifocals and tinting lenses for half of what I paid. I am sorry I didn't shop there.
It is true that the wait is a little long, they only have 3 or 4 people working at a time.
However, service and quality is excellent. Shout out to Mr. Terry who's always immensely knowledgeable and helpful about what's best to do.