It's a good program that gives solid results and the professionals I'm working with are amazing, but it can be frustrating to actually get seen. Not because they're overbooked, but when you make appointments with the front desk, they have a tendency to agree to one time and actually schedule you for another. Be sure to double check their work by confirming every appointment ahead of time. Get printouts of scheduled times and keep an eye out for confirmation text messages.
April 2024
I've always had good things to say about this place, but my last visit was not good to say the least. LaNett Davis is probably the most unprofessional and unpleasant medical assistant I've ever encountered. The attitude I recieved from her simply by just asking questions was absolutely horrible. It made the whole visit very uncomfortable.
March 2024
I have been coming to Horizon View Health for several years now, and I have nothing but good things to say about Doctor Baker and his gang!From the front office staff, all the way back to his Medical Assistants, Doctor Baker's got a really great staff!There is one Medical Assistant in particular that I'd like to recognize, and her name is Deanna.She has worked tirelessly on getting prior authorizations from my insurance for my medications, and I have dealt with my new (more expensive) insurance... she gets a "GOLD Star" in my book!!The reason for my post today, was because I had an appointment with Doctor Baker on Tuesday, and Deanna checked me in,... read full review
It's a good program that gives solid results and the professionals I'm working with are amazing, but it can be frustrating to actually get seen. Not because they're overbooked, but when you make appointments with the front desk, they have a tendency to agree to one time and actually schedule you for another. Be sure to double check their work by confirming every appointment ahead of time. Get printouts of scheduled times and keep an eye out for confirmation text messages.
I've always had good things to say about this place, but my last visit was not good to say the least. LaNett Davis is probably the most unprofessional and unpleasant medical assistant I've ever encountered. The attitude I recieved from her simply by just asking questions was absolutely horrible. It made the whole visit very uncomfortable.
I have been coming to Horizon View Health for several years now, and I have nothing but good things to say about Doctor Baker and his gang!From the front office staff, all the way back to his Medical Assistants, Doctor Baker's got a really great staff!There is one Medical Assistant in particular that I'd like to recognize, and her name is Deanna.She has worked tirelessly on getting prior authorizations from my insurance for my medications, and I have dealt with my new (more expensive) insurance... she gets a "GOLD Star" in my book!!The reason for my post today, was because I had an appointment with Doctor Baker on Tuesday, and Deanna checked me in,... read full review