About Urgent Care | Kaiser Permanente Olympia Medical Center
Urgent Care | Kaiser Permanente Olympia Medical Center provides high-quality medical care with a team of expert doctors and staff who prioritize coordinated care and patient satisfaction. Patients praise the center for its efficient and respectful service, with doctors who listen intently and explain options, making patients feel seen and heard. The center's patient portal is also commended for its ease of use, allowing patients to access lab results, request refills, and communicate with healthcare professionals quickly and conveniently. The staff is warm and eager to help, with some patients expressing gratitude for the personalized care they have received. While occasional hiccups may occur, such as delays or communication issues, the center generally receives positive reviews for its urgent care services, with patients recommending it highly for its skilled and respectful care.
Dr. Blackner is the sweetest provider ever. He took care of me back in February, he listened to my concerns. Him and his staffs really handled my concerns with care. Olympia urgent care team are night and day difference. I live in Puyallup and Olympia is the only urgent care I would ever go to.
I unfortunately had to go to urgent care last night and was impressed by every employee we encountered, from the security guards to the person and the admission desk, the triage nurse, the RN and the doctor. They were nothing but kind and despite my being the one hurt, the RN took such thoughtful and gentle care of my daughter who was upset about my injury, giving her food and turning on a movie to distract her. The doctor was kind and explained everything. I'm not sure I've ever felt compelled to give and urgent care or emergency room visit five stars, it's usually miserable. But every single person we encountered made this experience easier through thoughtful and kindness.
I am taking a moment to leave a positive comment (not to air some perceived grievance), because I think KP deserves applause! I want to express my deep appreciation for the high quality of medical care that Kaiser Permanente offers, and then expertly delivers. I have a ridiculous number of health problems. Virtually every system is a mess, which means that I also have raging depression and anxiety, as a bonus. But Kaiser Permanente takes excellent care of me. I see a group of doctors, and each specialist is well-versed on the various conditions I have. Due to the efficiency of having my constantly-updated medical charts and prescription lists easily accessible to every specialty, each doctor participates in coordinated care, geared to my needs. Each takes into consideration what the other doctors are doing, before recommending changes that could have an adverse ripple effect. At KP, I am treated as a whole person, not just as the sum of my broken-down parts. I'm so very grateful to be treated there with respect and kindness. Just walking from one area to another, you see smiles and hear words of encouragement throughout the building! If you'd like to have skillful and respectful care, I can't recommend Kaiser Permanente high enough. It's easier to trust doctors who listen intently and then will explain options, rather than those who always seem to be in a rush. MY experience with KP has been that I'm made a part of the discussion before treatment decisions are made. Kaiser P doctors understand that patients should be informed enough to be able to weigh in on their options. I'm confident that my care has been guided by intelligence, diligence, and a genuine desire to help me. The doctors and therapists of Kaiser Permanente have repeatedly gone the extra mile in the pursuit of the best possible solutions. Getting coordinated care is everything to me, since I'm considered "medically fascinating." At KP, I feel seen and heard, which has not always been the case in the past. I love the clear, concise, easy-to-use patient portal. I can check on my lab tests, get added medical information, change appointments, or send and receive messages quickly and easily. I use the portal to contact Kaiser's mail-order pharmacy, requesting refills when it's convenient to me. It allows me to research any prescription, or to pose a question for either a pharmacy tech or a friendly pharmacist. Everything is delivered right to my door, without shipping costs and I can pay my portion online, too. In addition, Kaiser's patient portal allows me access to medical care, 24 hours a day, just by using my phone. I can choose to talk to a nurse, or an on-call doctor, immediately. For less urgent matters, I can schedule a virtual visit appointment, or choose to see a doctor at one of the convenient locations. The portal is secure and gives me far more privacy than going into a doctor's office, and trying to give personal info to a receptionist (without the fear of informing everyone in the waiting room, as well.) I hope I never have to change my health insurance again, because Kaiser Permanente has been an answer to my prayers. They're the BEST, because the doctors, nurses, assistants, techs and office staff etc. are warm and eager to help. So I am very grateful for the first-rate, personalized care I've been given, since switching insurance providers nearly 3 years ago. Thank you, Kaiser Permanente!