About Rapid Repair
Rapid Repair is a local computer and phone repair service located in Richmond, offering a wide range of repair services for Apple and Android devices. The team is highly trained and certified, ensuring that devices are repaired properly the first time. Customers praise the friendly and professional staff, particularly Logan, who is knowledgeable and willing to go the extra mile to troubleshoot and resolve issues. Rapid Repair is known for its quick turnaround time, with some repairs completed in as little as 2 hours. The business also offers competitive pricing and a wide range of parts and services, including buying, selling, and trading Apple devices. Customers have shared positive experiences, noting Logan's excellent communication and dedication. For example, one customer praised Logan for his effort in diagnosing an internal chip issue on an iPad 12.9, even providing assistance with data transfer at no extra cost. Others appreciated how quickly their phone screens were fixed, with repairs done within an hour, and found Logan to be friendly and helpful. With a reputation for excellent troubleshooting, reasonable prices, and a commitment to customer satisfaction, Rapid Repair remains a trusted and recommended destination for all electronic repair needs.
“Drop off and pick up repair” Logan was very friendly helpful and professional. He took the time to fix my cracked iPhone screen. He made sure there was no glitches after investing other issues. Fair prices considering the prices on a new iPhones these days. Thanks Logan! Highly recommended customer service 🤙🏾
Brought in my iPad 12.9 that wouldn’t charge. Logan (owner) tried replacing the charge port twice but the problem was an internal chip that was failing. It would be too costly to repair as opposed to replacing the tablet. I was extremely impressed however by the time and effort he put into the tablet to diagnose and attempt to repair. Communication was excellent. He even called after the fact to see if he could help doing a backup and transfer of the data to a new iPad. He provided a lot of additional effort and time at no extra cost, and even offered a partial refund for his services. Five stars. I highly recommend Rapid Repair and will be using them again when needed....read full review
Logan was awesome and super professional! He fixed my Google Pixel 7 pro. My screen cracked and a black spot spread. It was a quick easy fix. I'll be coming here for my other electronics.