About Gastro Health - Olympia
Gastro Health's Olympia care center, previously known as Gastroenterology Associates, offers high-quality, personalized care for gastrointestinal disorders. The center is staffed by recognized leaders in the field who focus on building long-lasting relationships with patients based on trust and commitment. The facility provides state-of-the-art outpatient endoscopic services at the Gastroenterology Associates Endoscopy Center and an infusion suite. Patients highlight the center for its excellent customer service, including email reminders, friendly front staff, and engaged care providers. Doctors are praised for their ability to listen to patients' concerns and take appropriate action, such as referrals to specialists. Maddie is noted for her attentive approach, asking questions, recommending next steps, and explaining her recommendations clearly. Patients appreciate the kindness and respect shown by the staff throughout the care process, ensuring comfort and understanding during visits. Many express appreciation for the compassionate and professional environment, making Gastro Health a highly recommended place for those with stomach issues. Additionally, the center offers a free service called Chronic Care Management (CCM) for qualifying patients, providing access to a CCM expert for support and monthly check-ins. However, some patients have reported challenges with insurance information and appointment scheduling, indicating areas that might need improvement. Overall, Gastro Health remains a trusted choice for gastrointestinal care.
Maddie is an excellent provider: She listened intently, asked questions, recommended next steps, and explained the reasons for her recommendation. I would highly recommend Maddie to family or friends.
Gastro Health provides a free service called Chronic Care Management (CCM) for patients who qualify. I get access to a CCM expert via text/talk whenever I need advice. We also have a monthly check-in call to review progress and report new information. Rosie, my CCM is professional, knowledgeable, responsive and friendly providing phenomenal support and service!
Thank you for reaching out, I'm happy we got it sorted. How confusing for everyone involved.
The incompetence entering insurance information is ridiculous. Very difficult setting an appointment. Days before appointment threatens to cancel because they don't know how to enter the insurance from the Federal Government