Reviews for Optum - Harbour Pointe Pediatrics
Write a reviewHours
Monday: 7:30AM - 6:30PM
Tuesday: 7:30AM - 5PM
Wednesday: 7:30AM - 5PM
Thursday: 7:30AM - 5PM
Friday: 7:30AM - 5PM
Saturday: ClosedSunday: Closed
Monday: 7:30AM - 6:30PM
Tuesday: 7:30AM - 5PM
Wednesday: 7:30AM - 5PM
Thursday: 7:30AM - 5PM
Friday: 7:30AM - 5PM
Saturday: ClosedSunday: Closed
Most of the bad reviews seem to be for urgent care, which is separate, and not the pediatricians. We’ve had nothing but positive experiences here for 9 months and they are compassionate and prompt. We’ve rarely have any wait and our appointments have all started on time.
I had a very frustrating experience trying to schedule an appointment for my child. I received a call from their office, so | called back to find out why and to book the appointment.
From there, it turned into a complete waste of time.
I was passed between four different people. Each time, I was asked again for the same information-name, date of birth, and even how to spell my child's name. No one seemed to communicate with each other.
I clearly explained multiple times that | just wanted to speak with the original caller and understand the reason for the call, but instead, I kept getting transferred. One person didn't seem to understand or listen properly, which...read full review
Fatima malik is an amazing doctor. I took both of my children for annual well visit in last 3 months. She is polite, caring and super friendly. She also speak urdu which is a plus. I would rate this doctor 5 stars.