Acme Repairs, LLC
“Before I start my review, I must provide a back story. We are an active duty military family, with a custom built home in Anacortes, WA. We currently live overseas. I have had an issue of water leak at one of my doors that has been an issue ever since the house was built due to improper installation. Back in 2015 (when the house was complete) the first rainy season came, and a ton of water came into the house. Unfortunately I was not living in the home at the time, it was rented. We had already moved out of state. I knew of the issue- and visited it every single year, off and on. I did have a couple contractors look at the problem and quoted literally thousands of dollars and explained the issue to be a long drawn complicated one. Being military, with a crazy schedule, and then due to the $$$ we never finalized repair. Intimidated by committing to a contractor due to money and then not having the time to do research just made this an ongoing issue. Every rainy season, water would come in, creating some significant damage. Finally, round 5 here we go...I randomly decided to pursue this again, with absolutely no hope that anything would materialize. Within 7 days of contacting James at ACME, issue is 100000% resolved. Cost? 1/8th of what others were quoting, the issue? Not complicated he made it seem simple. He responded to my inquiry SO quickly, so efficiently. He made the time to go out to the home immediately for an inspection and when I asked him when he planned on going out, he said he already completed majority of the work and just needed to go in for some final touches. It's beyond quality of work or work ethic, it's beyond an honest contractor who quoted a price that I could not refuse and with a keen eye inspected other issues that needed to be addressed, it's beyond all that. It's about finding someone that respects your time. I am only in the US for a few more days, and I expressed to him that before I left we could even get to the point of him making an appt. with my tenants and going out to the home, I would be so happy. (Most contractors in the area would either cancel their appt, or provide too long of a lead time- weeks). He completed the job before I thought possible, beyond expectations, for that I am SO grateful. Being active duty- it's always important to find someone that is trust worthy, reliable, self-motivated, and values your time. I will certainly be a return customer. PLEASE do not look anywhere else, if you happen to come across this business contact him, you will not be disappointed. Last note- he honors the military and gives an excellent discount! THANK YOU JAMES.”
