Delivery was smooth and Doug was great, but the scheduling was rough. They never called me to schedule the delivery. I had to call in and ask about it myself after it was sitting in the warehouse for days, so minus one star
June 2023
We needed to pick up flooring material twice from XGS directly due to extenuating circumstances. Through no fault of XGS, the process took awhile both times. XGS was not only helpful and friendly both times but went out of their way to get us our flooring as quickly a possible. They made a potentially frustrating experience less so and we left, with our flooring, feeling pretty calm and happy.
June 2023
XGS is a warehouse and distribution mainly for flooring materials. It's in the industrial/commercial side of Kent, only a few minutes off the highway. The parking lit here is big since they have to accommodate trucks. Staff here are friendly but tough to find. They did get my delivery early and loaded me up fairly quickly.
Delivery was smooth and Doug was great, but the scheduling was rough. They never called me to schedule the delivery. I had to call in and ask about it myself after it was sitting in the warehouse for days, so minus one star
We needed to pick up flooring material twice from XGS directly due to extenuating circumstances. Through no fault of XGS, the process took awhile both times. XGS was not only helpful and friendly both times but went out of their way to get us our flooring as quickly a possible. They made a potentially frustrating experience less so and we left, with our flooring, feeling pretty calm and happy.
XGS is a warehouse and distribution mainly for flooring materials. It's in the industrial/commercial side of Kent, only a few minutes off the highway. The parking lit here is big since they have to accommodate trucks. Staff here are friendly but tough to find. They did get my delivery early and loaded me up fairly quickly.