Reviews for SEPHORA
Write a reviewHours
Monday: 10AM - 9PM
Tuesday: 10AM - 9PM
Wednesday: 10AM - 9PM
Thursday: 10AM - 9PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 10AM - 8PM
Tips
offers same-day delivery accepts credit cards open to all
Ratings
Google: 3.3/5
Facebook: 1/5Map & Location
1321 N Columbia Center Blvd Ste 801, Kennewick
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Usually never have had an issue coming into this Sephora but tonight was different. I came in to return two products that didn’t work out for me. One of them I wanted and still want an even exchange for it, it’s the same product just different shade. It’s been only two days since I got it so I’m just looking for an even exchange.
Went to Sephora Tuesday night there was 3 workers one guy worker with pink hair and two other girls none of the workers greeted me the store was not busy I was the only customer at that moment I was struggling looking huda beauty since you guys moved it they didn’t bother to ask me for help instead they were talking about what perfumes they liked better and rating perfumes didn’t appreciate how they slacked on asking if I was finding everything okay after being there for 10 minutes it’s disappointing how a big known company like Sephora should learn how to have better customer service.
The customer service at this Sephora is HORRIBLE. I asked the employee Rome for help and he seemed very bothered by the fact that I asked for assistants. Him and other employees would just huddle up and giggle the whole time I was there. Would rather order online than experience this again.