About Horse Heaven Hills Pet Urgent Care and Veterinary Center
Horse Heaven Hills Pet Urgent Care is a highly regarded veterinary facility known for its exceptional level of care, compassion, and communication. The staff's professionalism, kindness, and competence have consistently impressed clients. The facility is described as lovely and very comfortable, designed to put both pets and their owners at ease. Clients have commended the clinic's ability to accommodate urgent cases promptly, even when very busy. The staff's constant communication and updates, along with their willingness to work closely with the family's regular veterinarian, have been greatly appreciated. The clinic provides estimates before care, allowing clients to know what to expect. The exam rooms are set up to make families feel comfortable, which translates to relaxed pets. This veterinary clinic consistently delivers exceptional care and support to its patients and their owners.
We are so incredibly grateful for the compassion and care the Horse Heaven hills urgent care veterinary team showed our family during one of the hardest days we’ve ever experienced. Our 12-year-old daughter was struggling deeply with having to say goodbye to her beloved 8-year-old rabbit, Ben.
The entire staff was so thorough, patient, and incredibly caring throughout the process. They treated Ben with such kindness and treated our daughter with so much compassion and understanding. You could genuinely tell that they cared—not only about Ben, but about the heartbreak our daughter was experiencing.
One of the most meaningful things they did was...read full review
Dr. Hamack and Kaycee were incredible staff and took wonderful care of our fur baby. They are great at explaining everything and provide top tier care. Can’t thank them enough for what they do and the care they provide. All staff are amazing and so kind!
Brought my cat in for a possible infection in her back foot claw. Dr. Kirby and Sierra were so sweet and kind to us and our kitty. Their prices were manageable. This was our first vet appointment experience. 10/10 highly recommend this clinic for all your pet needs ❤ definitely looking forward to be an established clinic/pet patient here. Thank you for all your help!