About Bob Rhodes Heating & Air Conditioning
Bob Rhodes Heating & Air Conditioning is a trusted service provider that has been serving the community for over 20 years. Customers praise the company's professionalism, friendliness, and prompt service, whether it's routine maintenance, repairs, or new installations. The business is well-known for solving complex issues, such as ventilation problems and outdated HVAC systems, with expertise and efficiency, earning high satisfaction from clients. The owner, Cassie, is known for her extensive knowledge and dedication to customer service. She runs a well-organized operation and is always available to answer questions about heating and air. Customers have appreciated the polite and knowledgeable crew, especially during new system installations. With a focus on quality, they offer trusted equipment like Trane, making them a reputable dealer in the Tri-Cities. Their team has been praised for outstanding customer service, competitive pricing, and making the whole process easy and stress-free. Many customers have trusted Bob Rhodes Heating & Air Conditioning for years, especially during urgent times when their units act up. The staff and owner are seen as friendly, honest, and passionate about helping families. Customers often mention that they are quick to respond and genuinely kind, making them feel cared for. The company’s service and maintenance, including regular upkeep by Jason, keep systems running smoothly. Overall, they are highly recommended as an honest and reliable HVAC company, with many customers looking forward to working with them for many more years.
I can’t say enough good things about the people with Bob Rhodes Heating & Air!! Our original unit was installed poorly which lead to issues down the road and caused irreversible damage. They made a plan and went out of their way to build a platform for our new unit to sit properly. They set up our new system to include features that will prevent issues that we had with our old one. They listened to our concerns and went above and beyond to ensure that we could have heating and air after a long time without. Their team actually cares about their customers! Thank you, thank you!!
Bob Rhodes Heating & Air is the best! We have used Bob Rhodes for 12 years and are impressed every time with their products and customer service.
We have had the privilege of working with Bob Rhodes Heating & Air for years. Jason stopped by to fix our furnace today and he was very accommodating. He got our system up and running to perfection and wired in a new thermostat too. All of the technicians that we have worked with have all been honest and went out of their way to fix things the easiest way possible and usually for a great price. They could have pushed a completely new system but honesty is their cornerstone of customer relations. Thank you for everything Bob Rhodes!