About Drain-Rite Drain Cleaning and Rooter Service
Drain-Rite Drain Cleaning and Rooter Service, located in Gig Harbor, WA, offers quality, professional plumbing services at affordable rates. The business serves Pierce, Kitsap, and Mason counties and is equipped to handle everything from drain cleaning to repairs and installations. Customers praise the exceptional service, noting the knowledge and professionalism of the staff. Many have experienced prompt responses, even for emergency situations, and appreciate the helpful advice given over the phone. Drain-Rite is highly recommended for its outstanding work and offers Senior and Military Discounts. 24/7 emergency service is available for urgent plumbing needs.
We started with a sour dough caused drain clog, ended up with Jason finding that our septic filter has been placed at the wrong places and the water is not going from the first tank to the pump tank, then figured out the clog is worse than we thought and took multiple hours of drain snake to clean the main pipe out.
It was definitely stressful / hard work, and during multiple points we were genuinely worried, but Jason kept pushing and explained to us how things work.
Eventually we fixed both the septic and the sour dough clog over two days, as well as replaced a sewage pipe that wasn't done properly.
Jason will be our plumber of choice going forward!
If I could give Jason 100 stars I would! I had been turned down by other plumbers not wanting to take on the job. When Jason returned my call, I was feeling a bit overwhelmed. (Leaking septic pipe under mom's house)He said he could come right over and take a look. When he a arrived he was very professional, friendly & helpful. Jason gave a quote and said he could start in the morning. Jason and his assistant worked hard for many hours. He found that rhododendrin and tree roots had taken over all the pipes. They cut out roots and replaced pipes. In the end he got everything replaced and working for many years to come. Even though it was so much more work than he anticipated...read full review
Jason is so amazing!!! He did his research before coming out and was very communicative throughout the whole process. He did such an amazing job restoring flow through our drains and even did it in the dark of night!! We are so grateful for the work he did! He is also a great person! Super nice and wonderful to work with! Not to mention his prices are unbeatable!!! Thank you Jason! We will definitely be calling him back for all our plumbing needs and also for a bbq!!