About Geek Squad
Reviews for Geek Squad
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Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 8PM
Friday: 10AM - 8PM
Saturday: 10AM - 8PM
Sunday: 11AM - 7PM
Geek Squad offers a range of repair, installation, and setup services for various technologies at over 1,100 Best Buy locations. Their services include computer and tablet repair, TV and home theater repair, car stereo and GPS installation, cell phone repair, and home appliance repair. They cater to most makes and models, regardless of where the products were purchased. Many customers have praised Geek Squad for their quick and professional service. One customer highlighted their impressive work in fixing a damaged PC and even recommended a better motherboard. Another reviewer was thrilled with the repair of a truck microphone, stating they would give more than five stars if possible. However, not all experiences have been positive. A customer expressed frustration with the diagnostics provided for a computer issue, feeling that Geek Squad misdiagnosed the problem and suggested costly solutions without proper checks. This customer felt that it would have been better to seek advice from a local technician instead. Overall, Geek Squad has a mix of positive feedback for their efficiency and professionalism, alongside some criticism regarding diagnostic accuracy and cost-effectiveness.
Late review - I had a computer built by the Geek Squad. Zach helped me select all the components needed for the type of work I do. He priced matched and gave me the best insight for my budget. I was kept informed of the progress including my data transferring. My desktop only has one HDMI port, so it doesn’t always recognize my second monitor connected HDMI to USB. Other than that, my computer is working out great. It is fast and quiet. Everyone was so nice and helpful. Thank you, Geek Squad.
The guys did a great job I gave him my PC that was severely damaged software wise from overclocking and they were able to fix it and I wasn't and I'm very good at computer so these guys are very experienced they also help me pick out a better motherboard Brian did highly recommend them
Listening is an art.My computer suddenly shut off, then got stuck in a loop of turning on and turning off after 2 seconds again, repeat.I told them I had checked powercord, surge box and wall outlet; I had checked possible RAM issues; that I had disconnected all components including mobo, cpu, hard drives, rom drives, usb ports, gfx card, and the problem still persisted. I asked if they agreed I should replace the PSU."No, definitely not the PSU," they said. "Replacing RAM would be your cheapest fix." (Really!? Replacing 32gb of ram is the cheapest option!?) "If you're not attached to your data, we'd be happy to replace your hard drive, maybe put in a solid state drive."I...read full review