About Pacific Northwest Retina
Pacific Northwest Retina (PNW Retina) is known for its friendly and helpful reception staff, with many patients highlighting the welcoming nature of staff members. While the doctors are seen as competent and focused on medical treatment, some patients find them to be more businesslike and less personable, spending limited time with each patient. Although the waiting room can become crowded and wait times may be long, many patients report satisfaction with the care received. The clinic emphasizes preventive care, counseling patients on protecting their eyes from UV light and discussing lifestyle actions that promote eye health. However, some patients feel that more in-depth discussions about risk factors for conditions like macular degeneration could be beneficial. Additionally, there are mixed reviews regarding the products sold in the waiting area, with some patients preferring alternatives with better absorption. Overall, PNW Retina is viewed as a reliable choice for eye care, with particular praise for one of the doctors, who has built a strong trust among his patients.
I feel very, very well cared for with Dr. Kleiser. I am very confident in his care and appreciate everything in the office does for me. I recommend him to any of my friends that need eye care.
Everyone was friendly and efficient. Explaining every step of the way before I could even think of the questions! Fortunately, I am doing well, but when I wasn't a few years ago, I got exactly the help I needed and advise I could ask questions about AND assistance in getting further recommendations beyond what their care covered.
The staff , were all efficien̈t, kind.
Dr Ma was thorough in examining my eyes and was able to explain what the issue is. He didn't find any tears in the retina, but wants to follow up next week.