Northwest Emergency Physicians

I cannot believe they sent me to collections without ever sending a bill in the first place! I pay all my bills on time and in full. How can I pay a bill if it's never presented to me? You all should be ashamed of yourselves!!!

It’s the same thing throughout this review poor billing practices they build my wrong insurance and then came after me three years later in collections when the insurance is like that’s not the way you’re supposed to bill it. These people need to get their act together if they’re gonna be doctors in physicians, they need to have a reputable History. This is not a reputable history and I’ll never go to Cadillac urgent care or see these physicians ever again.

I went to KADLEC Freestanding Emergency Room in Kennewick WA, which the billing was tied to this LLC.

You charged me $369 for an emergency room visit, back in October 2023, and denied my state insurance (which covers emergency room visits).

Customer service told me multiple times throughout the year that they filed a claim to my insurance (they never did). They lied multiple times, claiming that I will receive an update "in 45 days". This was the same with the different employees. This all spanned 2 years. The last one told me that it is not their job to file a claim and that I needed to reach through my insurance, not them.

Just... read full review