13 Nails & Spa offers exceptional service, cleanliness, and friendliness. The owner goes above and beyond to accommodate clients, offering delicious mimosas and fresh fruit. Their pedicures come with awesome foot massages, and their nail art services are top-notch. This spa is the perfect spot for relaxation and pampering.
Customers have praised the great service and reasonable prices. One reviewer had her nails done for her wedding and was very satisfied with the beautiful job and the clean, professional environment. Another reviewer, who visited with a bridal party, described the "royal treatment" they received, with the bride being treated like a queen. The nails reportedly looked great and lasted well. The staff were said to support each other, with one admitting she was new and having another person check her work.
The spa's cleanliness and relaxing atmosphere have also been highlighted. Customers noted the friendly and engaging staff, who treated them like close friends. The ambiance was described as very relaxing, and the massages during the pedicures were longer and better than at any other spa. However, one reviewer mentioned an "odd little family dynamic" with the staff, as well as not enough staff to handle the number of customers, leading to delays in drink service. Overall, 13 Nails & Spa is considered a must-visit, especially for those waiting for the ferry or looking for a perfect pedicure oasis.
