About Factoria Eye Clinic
Factoria Eye Clinic is dedicated to providing exceptional eye care and ensuring that patients look and see their best. The clinic is known for its warm atmosphere and accommodating staff, who are helpful and patient in explaining processes and solutions. Many patients return to Factoria Eye Clinic for the quality of their glasses, particularly for progressives, despite the inconvenience of distance. The knowledgeable doctors offer thorough exams and are especially skilled in treating conditions like keratoconus. With nearly a decade of positive experiences, Factoria Eye Clinic is highly recommended for anyone seeking quality eye care.
Having had both lenses replaced as part of my cataract surgeries, coupled with Keratoconus, I was in need of very specialized eye care and I’m so glad that Dr. Rostov at NWEyes.com referred me to Dr. Kaufman and her amazing staff here at Factoria Eye Clinic. I’m really pleased with the care that I receive here and would recommend them to anyone!
After two cornea transplants I was referred to these wonderful people and after hours of measuring, testing, prodding and moulding I have to give a huge shout out to Dr. Kaufman and her amazing staff at the Factoria Eye Clinic for crafting me a set of custom fit scleral contact lenses. It is an incredible thing to realise that I have not been able to see this well since I was probably 18 years old... I'm now 46....I swear I saw a couple of tears of joy in these new eyes of mine too!
Ok, so I rarely get good enough service to leave these kinds of posts - but Dr. Kaufman and her staff deserve special mention. I was referred to her office by my regular eye Dr. at Optic Gallery in Kent - who also deserve special mention for their care and consideration - they referred me. I have special eye care needs due to a cornea trasplant years ago. So, not only were Dr. Kaufman and her staff kind, pleasant and efficient, but today I went to pick up the kit for my new cantacts. I road the motorcycle to use the commuter lane, and my battery decided to give up the ghost in their parking lot. Dr. Kaufman just returned from lunch, asked me if everything was ok. I explained the situation. She said she had jumper cables and would be glad to help. She did, and I was on the road again in minutes! Thank you all for great customer care, and thank you Dr. Kaufman for your extra consideration. Saved me hours on a busy afternoon!