Blind Alley is a family-owned and operated custom window coverings retailer located in Bellevue that has been in business since 1984. The company specializes in custom blinds, shades, and Roman shades, and is the only Hunter Douglas Gallery on the Eastside, featuring the complete Hunter Douglas product line in its showroom. Customers praise the team for their helpfulness, professionalism, and excellent customer service, with staff members like Lena Kim, Ryan, and others going above and beyond to ensure customer satisfaction. One customer shared that Lena was very knowledgeable about the best colors and shades for their home, making the process easy and enjoyable. Ryan, who installed shades on October 2nd, was friendly, respectful of house rules, and confident in his work, making the customer feel comfortable and appreciated. The staff's friendly attitude, quick service, and willingness to listen and assist have earned high praise, and many customers plan to return for future shades. The business's dedication to quality service and care continues to leave a positive impression on those who visit.
I love my new Silhouette Shades! Thanks to Matt and the entire Blind Alley team. The process of getting new blinds was seamless and efficient from selection, ordering, scheduling and installation. This is a personable and capable team. I highly recommend.
The Blind Alley managed to send a replacement part I needed for my blinds despite the difficulties of doing business right now due to COVID-19 restrictions. Thank you! Much appreciated.
14102 NE 21st St, Bellevue, WA 98007
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