About Evergreen Family Health
Evergreen Family Health is a healthcare practice that many patients have trusted and appreciated over the years. The staff and doctors are known for being kind, knowledgeable, and patient-focused, providing friendly and personalized service. Patients value the convenience of same-day appointments for sick visits and on-site X-ray services, which save trips to the hospital. The reception area is welcoming, and the patient portal is seen as helpful and easy to use. The team’s approachable and pragmatic attitude creates a positive experience, and the practice’s location, which combines multiple services including sports medicine, adds to its convenience. Many patients feel the staff communicates well and that their medical needs are attended to swiftly. However, some recent changes, including moving to a new building and restructuring, have impacted the quality of service for some. Scheduling has become more difficult, and patients report inconsistency with providers and a decline in the overall experience compared to earlier times. Despite these challenges, several long-term patients still appreciate the practice’s core strengths, though some feel the recent changes have affected their confidence in recommending it.
I have had wonderful experiences every time I go here. I am always able to see a doctor same day for a sick visit, and the X-ray availability on site has saved me many a visit to the hospital. The doctors have all been lovely, kind, knowledgeable, and patient with my questions.
Terrible experience with this primary care office. Most of the staff has horrible bedside manner and some just plain shouldn't work in health care. While heading to an appointment I overheard, what I assumed was, a supervisor from the tone of the conversation being incredibly belittling and just plain awful to the nursing staff. Of the nurses I've had I can think of several that may not have great bedside or anything but regardless you don't talk to staff like that. The only reason I am giving two stars and not zero is two fold. A) the minimum Google allows is one star. And B)Sam, kailey, and brittanie, who I've had as nurses in the past, have always shown great care,...read full review
I love the approachable and pragmatic approach of the staff and entire team. Having been with them for over a year I have tremendous appreciation for the communication, transparency, and personalized service.